Info. Page - CuffWatches.net



Important Info:

Wrist Measurement Instructions File

Measuring instructions includes a printable ruler.  Adobe reader is needed to view our instructions PDF file.  If you don't have Adobe reader installed on your computer it can be downloaded for free.  Adobe reader is a free program that allows you to view PDF files.  The download file link for Adobe reader is below if needed.  

Get Adobe Reader

Orderdering by Mail

If you prefer to pay for your order using a check or money order, you may place your order by mail.  Download our printable Mail Order Form (Adobe Acrobat Format). Send the completed form with your payment made out to "CuffWatches.Net" mail to: CuffWatches.Net, P.O. Box 630357, Little Neck, NY 11362. Visa or MasterCard is accepted thru the website.

 Shipping

Shipping costs for the USA:

$8.00 for orders up to $99.99

$12.00 for orders up to $199.99

We will be shipping most US orders by USPS Priority Mail.  You will be sent a confirmation email with tracking number within 24-72 hours.  The confirmation email will also include an itemized sales invoice.  All orders are shipped within 24-72 hours after time of purchase. Orders over $199.99 and international shipping will be calculated upon checkout.

International order

We will ship international orders by USPS Global Priority and USPS Air Mail.
International Orders are by mutual agreement.  We are happy to ship to anywhere in the world.  All international orders are subject to be cancelled if order appears fraudulent.


All orders are 100% secure!

When placing your order on the check out page the billing address must match the billing address associated with the card being used.  It does not have to match the shipping address (i.e. sending a gift to a friend, having an order shipped to your work, etc).  If billing address does not match, your order will be cancelled.
 

Return Policy

You MUST contact us before you make any returns or exchanges.  If this is not followed we will refuse to accept the return and it will be mailed back to you.  No exceptions!

Please contact us if you want to Return or Exchange your order within 7 days after you receive your order.  Read below for more details.

We will gladly let you exchange it for another item of equal value, give you store credit or refund you (less shipping & 15% restocking fee) -- your choice!

Be sure to include your name, invoice number and the item you want to return.

If you want a refund, you must ship your order back to us within the 7 day window.

All merchandise must be returned in its original packaging, free from any defects.  We will not accept any returns if the item has been
used or damaged for any reason.
  All sales are final 7 days after the date you receive your order.
 

Custom Orders

All sales are final on special/custom ordered products.  No exchanges or credits will be allowed.

Cancelled Order

Any order that uses the incorrect billing address and telephone number will cause the order to be cancelled.  This is for our security and yours.  You must use the correct billing address and phone number associated with your credit card being used. Please double check billing address before confirming your order.  Our system will cancel your order if this information is incorrect.

One Year Limited Warranty

All watch movements are under warranty for one year from date of purchase.  We will replace or repair watch movements at no charge if proven to be defective. Warranty coverage does not apply if the watch has been altered in any way or physically damaged.  Warranty coverage excludes watch crystal and straps due to wear and tear.  Our watches are designed for casual wear and are not intended for extreme conditions or rigorous sports activities.  There is a fee to replace a watch face if damaged.  We will replace watch batteries for free, for the lifetime of the watch; shipping and handling charge may apply.

Thank you for visiting CuffWatches.Net.  Our website is constantly being updated with new styles.  We are dedicated to making your experience with us fun, easy, and safe.  Please email us if you have any question. 

Contact Us

CuffWatches.Net

P.O. Box 620735

Little Neck NY 11362

(718) 819 0703

 Email:

customerservice@cuffwatches.net






customerservice@CuffWatches.Net